How can we help?

Ask the group leader for the Joiin link, code or QR code. Tap the link, enter the code in the app or scan the QR code with your phone camera, and you're in. No Wi-Fi setup is needed.

Hold your Flic 2 button to talk and release it to mute. Everyone in the group hears you while you hold it.

Open the Joiin app and follow the button setup steps. Keep the button close to your phone while pairing. You only need to pair it once.

Yes. Joiin is designed to keep working with the phone locked in a pocket. If your phone has a battery-saving mode that closes apps in the background, allow Joiin to keep running.

Yes. Groups can mix iPhone and Android.

There's no fixed range. Joiin carries voice over the internet, so it works wherever your phone has mobile data or Wi-Fi.

Joiin reconnects automatically when your phone regains connectivity.

Not yet. An off-grid mode is in development and coming soon.

Yes. You can create as many groups as you need. One group is active at a time.

That depends on the plan. See pricing.

Subscriptions bought in the app are managed by Apple or Google. Cancel in your App Store or Google Play subscription settings. Refunds follow Apple's and Google's policies.

Email jeremy@morphictechnology.com from the address linked to your account, and we'll delete your account and personal data. See our privacy policy.

Yes. The Club licence includes a Club Kit of Flic 2 buttons and is invoiced to the club. See pricing or join the founding-club pilot.