Privacy policy

Joiin is a brand of Morphic Technology Ltd ("we", "us"). We're committed to protecting and respecting your privacy. This policy explains what personal data we collect through the Joiin app and this website, why we collect it, how we look after it and what your rights are.

Who we are

The data controller is Morphic Technology Ltd, 105-107 Easter Road, Edinburgh, Scotland, EH7 5PP. We process personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This website

This website doesn't use cookies and doesn't track you. We don't use advertising or analytics cookies, so there's no cookie banner.

Like any website, our hosting provider (Cloudflare) processes technical data such as your IP address and browser type to deliver pages securely and protect against abuse. We don't use this to identify you.

Founding-club pilot form

If you apply for the founding-club pilot, we collect:

your club or school name, type of club, location and typical group size
your name and email address
your answer about working with no mobile signal, and any notes you add
the date and time you applied

Why we use it	Lawful basis
To review your application, contact you about the pilot and set up your club	Legitimate interests (responding to your enquiry and running the pilot), and taking steps at your request before entering into a contract
To understand demand, for example how many clubs need off-grid working	Legitimate interests (improving Joiin)

We don't use pilot applications for unrelated marketing, and we never sell your data.

Where it's stored: Applications are stored in Cloudflare's database service (Cloudflare D1), and a copy is emailed to our team inbox using FormSubmit, an email-forwarding service. Your browser sends that copy to FormSubmit directly when you submit the form, so FormSubmit also receives your IP address. These providers act as our processors. Some processing may take place outside the UK. Where it does, we rely on the safeguards those providers have in place, such as the UK International Data Transfer Addendum or Standard Contractual Clauses.

How long we keep it: If you take part in the pilot, we keep your details for as long as your club is a Joiin customer and for 2 years afterwards. If you don't go ahead, we delete your application within 12 months of receiving it. You can ask us to delete it sooner at any time.

The Joiin app

What data we collect

Personal identification information, such as your name, email address and phone number
"Your bio": a short description of yourself in your own words, if you choose to add one
The groups you create or join

Our staff don't have access to the passwords you set. If you have a password for our services, you're responsible for keeping it confidential. Please don't share it with anyone.

How we collect your data

You give us most of the data we collect directly. We collect and process data when you:

register for and use the app
register online or order any of our products or services
voluntarily complete a customer survey or give feedback, for example by email

We may also receive your data indirectly from partner organisations through which you use Joiin, such as clubs, schools, tour operators or rental companies.

How we use your data

To set up your profile in the app
To connect you with other users and provide group voice communication
To carry out our obligations under any contract between you and us, process your order and manage your account
To let you take part in interactive features of the service, when you choose to
To tell you about changes to our service
To email you about other products and services we think you might like, if you've agreed to this. You can opt out at any time.

We'll only share your data with partner companies for their own marketing if you've given permission, and we'll ask first.

How we store your data

We store app data securely on cloud servers in Europe. We keep your personal details for up to 3 years after you last use the app, and then delete them.

Marketing

If you've agreed to receive marketing from us, you can opt out at any time by emailing us or using the unsubscribe link in any marketing email.

Your data protection rights

Under UK data protection law, you have the right to:

access: ask for copies of your personal data
rectification: ask us to correct information you think is inaccurate or incomplete
erasure: ask us to erase your personal data, in certain circumstances
restrict processing: ask us to restrict how we use your data, in certain circumstances
object: object to our processing, including where we rely on legitimate interests
data portability: ask us to transfer your data to another organisation or to you, in certain circumstances

To use any of these rights, email jeremy@morphictechnology.com. We'll respond within one month.

Children

You must be at least 13 to use Joiin. If you're under 18, you need permission from a parent or guardian.

Cookies

This website doesn't set cookies. For general information about cookies, visit allaboutcookies.org.

Other websites

This website links to other websites, such as the App Store. This policy applies only to our website and app, so please read the privacy policies of any other sites you visit.

Security

No transmission over the internet is completely secure, but once we receive your information we use appropriate technical and organisational measures to prevent unauthorised access.

Changes to this policy

We keep this policy under review and post any updates on this page. It was last updated on 10 October 2026.

Applicable law

If you're a consumer, this policy is governed by Scots law, and the courts of Scotland have non-exclusive jurisdiction. If you live in Northern Ireland you may also bring proceedings in Northern Ireland, and if you live in England or Wales you may also bring proceedings in the courts of England and Wales. If you're a business, this policy and any related disputes are governed by Scots law.

How to contact us

If you have questions about this policy or the data we hold about you, or want to use one of your rights, please get in touch.

Email: jeremy@morphictechnology.com
Post: Morphic Technology Ltd, 105-107 Easter Road, Edinburgh, Scotland, EH7 5PP

How to complain

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint, helpline 0303 123 1113.